Transportation

News Release | NJPIRG Law & Policy Center | Consumer Protection, Transportation

Report: Spirit Is Most Complained-About Airline

Spirit Airlines passengers are most likely to complain about their experience, according to a report released today by the NJPIRG Law & Policy Center. Among major airlines, Spirit generates the most complaints for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, who recently made Trenton, NJ their East Coast hub, and, United Airlines, who recently expanded service to Atlantic City in addition to their major hub of Newark, NJ.

Report | NJPIRG Law & Policy Center | Consumer Protection, Transportation

The Unfriendly Skies

This report analyzes these consumer complaints about U.S. air carriers for the five year period from 2009-2013, evaluates the effectiveness of new regulations and compares airlines’ performance.
This report tracks trends in tens of thousands of consumer complaints over time, finding how some airlines have improved their rankings and others have worsened. We also compare consumer complaint data with other DOT data that tracks airlines’ on-time performance and baggage handling.
The report finds that consumer’s most complaints were about Flight Problems, such as delays and cancellations. Other top problems were about baggage, customer service, as issues with reservations, bookings, and boarding. Over time, Flight Problems account for an increasing portion of the total complaints.

Report | NJPIRG Law & Policy Center | Transportation

A New Course

Universities and colleges across the country are taking steps to encourage their communities, students, faculty and staff to decrease their reliance on personal vehicles. These efforts are working well – saving money for universities, improving the quality of life in college towns, and giving today’s students experience in living life without depending on a personal car.

News Release | NJPIRG Law & Policy Center | Transportation

University Campuses Like Rutgers Are Transportation Trailblazers as Students Lead Shift From Driving

As Millennials lead a national shift away from driving, universities like Rutgers are giving students new options for getting around and becoming innovators in transportation policy, according to a new report released today. The report, titled, “A New Course: How Innovative University Programs Are Reducing Driving on Campus and Creating New Models for Transportation Policy,” was released by NJPIRG Student Chapters today.

News Release | NJPIRG | Public Health, Transportation

New Safety Recommendations a Good Step Forward

Statement of Jen Kim, NJPIRG State Director on new NTSB recommendations for oil transport on trains.

News Release | NJPIRG Law & Policy Center | Transportation

Report Shows Newark/NYC Region Driving Less, Using Transit and Alternatives More

A first-of-its-kind report by the NJPIRG Law & Policy Center shows reduced driving miles and rates of car commuting in New Jersey’s urbanized areas—including the Newark/NYC and Philadelphia areas—and greater use of public transit and biking.

Report | NJPIRG Law & Policy Center | Transportation

Transportation in Transition

Our first-of-its-kind report shows that Americans’ transportation habits have changed. The average American drives 7.6 percent fewer miles today than when per-capita driving peaked in 2004. A review of data from the Federal Highway Administration, Federal Transit Administration and Census Bureau for America’s 100 most populous urbanized areas – which are home to over half of the nation’s population – shows that the decline in per-capita driving has taken place in a wide variety of regions. 

News Release | NJPIRG Law & Policy Center | Transportation

New Study Finds Technology Enabling Americans to Drive Less

In a first-of-its-kind study, NJPIRG Law & Policy Center compiled nation-wide evidence on transportation apps and vehicle sharing programs, such as Zipcar, and found that these advanced new tools have made it easier for Americans to drive less. Real-time apps and on-board wi-fi for public transit, as well as carsharing, bikesharing and ridesharing have spread rapidly in recent years. The report examines new evidence on how these practices are changing travel behavior.

Report | NJPIRG Law & Policy Center | Transportation

A New Way To Go

America is in the midst of a technological revolution … and a big shift in our transportation habits. Over the last 15 years, the Internet and mobile communications technologies have transformed the way Americans live and work.

News Release | NJPIRG Law & Policy Center | Transportation

New Report Shows New Jerseyans Are Driving Less

NEWARK – New Jerseyans have cut their annual per-person driving miles by 2.1 percent since 2005, while the nation’s long term driving boom appears to have ended, according to a new report from the NJPIRG Law & Policy Center. New Jersey’s driving decline is slower than the national average of 6.9 percent since 2005. 

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